VendorVault Terms of Service

Effective date: August 21, 2026
Last updated: August 21, 2026

These Terms of Service ("Terms") are a legal agreement between you and VendorVault ("VendorVault," "we," "us," or "our"). They govern your access to and use of the VendorVault website, mobile application, and related services (collectively, the "Service"). By creating an account, accessing, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility and accounts

The Service is intended for adults and real-estate professionals using it for legitimate professional purposes. You must provide accurate information, keep your account information current, and protect your login credentials. You are responsible for activity under your account and must promptly notify us of unauthorized access or suspected security issues.

Access may be limited to eligible users or organizations, and we may approve, deny, suspend, or remove access at our discretion. You may not share your account, impersonate another person, or create an account for someone else without authorization.

2. The Service

VendorVault provides a private directory and information-sharing platform that may allow authorized users to search for vendors, save vendor records, add vendor information, submit ratings, record their own experiences, and contact vendors or other users. Features may change, be interrupted, or be discontinued at any time.

VendorVault is a technology platform. We are not a real-estate brokerage, contractor, vendor, agent, insurer, licensing authority, referral agency, or party to any agreement between an agent, client, vendor, or other third party.

3. Vendor information and vetting disclaimer

Vendor listings, contact details, ratings, availability, service areas, licenses, insurance information, prices, capabilities, and other content may be incomplete, outdated, inaccurate, or supplied by users or third parties. A listing or rating is not an endorsement, certification, recommendation, guarantee, or representation that a vendor is qualified, licensed, insured, available, reputable, or suitable for a particular project.

VendorVault does not guarantee or warrant the license, insurance, qualifications, availability, safety, legality, quality, timeliness, suitability, or performance of any listed vendor or any vendor's work. You are solely responsible for conducting independent due diligence before selecting or hiring a vendor, including confirming current licensing, insurance, references, pricing, scope of work, and contractual terms.

Any referral, contact, rating, or other interaction is made at your own risk. VendorVault does not supervise vendor work, process payments, verify project completion, resolve disputes, or provide warranties for vendor services.

4. Agents, referrals, and third-party relationships

Agents are responsible for their own professional judgment, communications, disclosures, referrals, and compliance with laws, brokerage policies, licensing obligations, and duties owed to their clients. Agents must not present a VendorVault listing, rating, or referral as a guarantee or assurance of a vendor's work.

All inquiries, negotiations, contracts, scopes of work, payments, invoices, warranties, insurance claims, and disputes involving a vendor or client are solely between the relevant third parties. VendorVault is not a party to those relationships and is not responsible for them.

5. User content, ratings, and submissions

You retain ownership of content you submit, including vendor information, ratings, notes, feedback, and other materials ("User Content"). You grant VendorVault a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, format, adapt, display, distribute, and otherwise use User Content as necessary to operate, secure, improve, and provide the Service to authorized users.

You represent that you have the rights and permissions needed to submit User Content and grant this license. Do not submit private, confidential, defamatory, unlawful, misleading, or sensitive information that you are not authorized to share. When submitting ratings or reviews, you must describe your honest experience, avoid fabricated or manipulated content, disclose material connections where relevant, and not condition a rating on payment or another benefit.

We may remove, restrict, edit for formatting, or refuse User Content that we reasonably believe violates these Terms, creates risk, or is inappropriate for the Service. We do not promise to monitor all User Content or to retain it indefinitely.

6. Acceptable use

You may use the Service only in compliance with these Terms and applicable law. You may not:

• use the Service for fraud, harassment, abuse, discrimination, stalking, threats, or unlawful activity;
• submit false, deceptive, malicious, infringing, or privacy-invasive content;
• scrape, crawl, harvest, copy, republish, sell, or systematically export Service data without our written permission;
• reverse engineer, decompile, interfere with, overload, probe, or attempt to bypass security or access controls;
• use another person's account, credentials, contact information, or User Content without authorization;
• use the Service to send spam, unsolicited marketing, or harmful code; or
• misrepresent VendorVault's relationship with you or imply that VendorVault endorses you, a vendor, or a transaction.

7. Privacy and communications

Our Privacy Policy explains how we collect, use, disclose, and retain information. You agree that we may send service-related messages, including account, security, support, and operational communications. You are responsible for ensuring that contact information you submit to the Service may lawfully be used and shared for the purpose for which you provide it.

8. Intellectual property

The Service, including its software, design, branding, text, graphics, interfaces, and other materials supplied by VendorVault, is owned by or licensed to VendorVault and is protected by applicable intellectual-property laws. Except for the limited right to use the Service under these Terms, no rights are granted to you. VendorVault, its names, logos, and related marks may not be used without prior written permission.

9. Third-party services and links

The Service may integrate with or link to third-party services, including hosting, authentication, maps, messaging, analytics, or notification providers. Those services are controlled by their respective providers and may have separate terms and privacy policies. VendorVault is not responsible for third-party services, content, availability, security, or practices.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. VENDORVAULT DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND THAT THE SERVICE WILL BE SECURE, ERROR-FREE, OR UNINTERRUPTED.

WE DO NOT PROVIDE LEGAL, REAL-ESTATE, CONSTRUCTION, INSURANCE, TAX, FINANCIAL, OR OTHER PROFESSIONAL ADVICE. YOU SHOULD CONSULT AN APPROPRIATELY QUALIFIED PROFESSIONAL FOR ADVICE ABOUT YOUR CIRCUMSTANCES.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VENDORVAULT AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, SERVICE PROVIDERS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE, USER CONTENT, A VENDOR, A REFERRAL, OR ANY TRANSACTION OR DISPUTE BETWEEN USERS OR THIRD PARTIES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF VENDORVAULT FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID VENDORVAULT FOR THE SERVICE DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS. THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

12. Indemnification and hold harmless

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless VendorVault and its owners, officers, employees, contractors, service providers, affiliates, successors, and assigns from and against any claims, demands, actions, proceedings, damages, judgments, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

• your access to or use of the Service;
• your User Content, ratings, referrals, communications, or conduct;
• your violation of these Terms or applicable law; or
• any relationship, recommendation, transaction, service, financial loss, property dispute, injury, damage, allegation, warranty claim, or broken contract involving you, an agent, a vendor, a client, or any other third party.

Without limiting the foregoing, each agent and vendor using or participating in the Service agrees not to hold VendorVault liable for financial losses, property disputes, broken contracts, or other claims arising from a referral, vendor relationship, project, or transaction. This section does not require indemnification to the extent a claim results from VendorVault's own willful misconduct or from liability that cannot lawfully be limited or waived.

13. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access, remove content, or deactivate an account if we believe it is necessary to protect users, the Service, or our rights; to address a security or legal concern; or because you violated these Terms. Sections that by their nature should survive termination, including ownership, disclaimers, limitations of liability, indemnification, dispute provisions, and miscellaneous terms, will survive.

14. Disputes and governing law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise. Any dispute that is not resolved informally will be brought in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction and venue. Nothing in this section prevents either party from seeking urgent injunctive or equitable relief where permitted by law or from asserting rights that cannot legally be waived.

15. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms and revise the "Last updated" date. If a change is material, we may provide additional notice. Your continued use of the Service after the effective date of updated Terms means you accept them.

16. General terms

These Terms, together with the Privacy Policy and any additional terms expressly presented for a particular feature, are the entire agreement between you and VendorVault concerning the Service. If any provision is unenforceable, it will be modified or severed to the minimum extent necessary, and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, reorganization, or sale of assets. These Terms do not create a partnership, agency, employment, fiduciary, or joint-venture relationship.

17. Contact us

Questions about these Terms may be sent to:

VendorVault
Legal contact: monkeycreationsllc@gmail.com
Mailing address: 11054 Ventura Blvd, #343, Studio City, CA 91604